Refund policy
Return and Exchange Policy
we are committed to providing the best service to our customers. If you have any issues with the product you received, you can take advantage of our return or exchange policy as follows:
- Conditions for Return or Exchange: (unused, within the original packaging, and undamaged).: Perfumes, due to personal preferences, cannot be returned or exchanged if the issue is based on personal taste.
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Return Shipping Costs:
If your product has any issues as mentioned above, we cover the return shipping costs and will also ship the new product to you without any additional charges. -
Return or Exchange Process:
If you wish to return or exchange a product, please contact our Customer Service Team by phone, via WhatsApp, or through any of our available platforms. Your request will be processed immediately, and we will provide a quick response to assist you with completing the process smoothly.
Notes: We are always here to help. If you have any questions about shipping or return policies, feel free to reach out through any of our available communication channels. We are dedicated to ensuring your complete satisfaction.